Returns & Exchanges
Love your mrsippy bottle!
If you're not fully satisfied, we accept returns and exchanges within 14 days of delivery. The item must be in brand-new condition, unused, and still in its original, sealed packaging to be eligible.
To initiate a return or exchange, simply contact us with your order details, and we’ll guide you through the process. Please note that return shipping costs are the customer's obligation, and the item remains their responsibility until it arrives. Once we receive the return, we will process the exchange or refund within 7-10 business days. Refunds will be issued to the original payment method.
If there’s an issue with your order, please get in touch with us within 7 days of receiving your order, providing a photo along with your order number or proof of purchase. mrsippy reserves the right to deny a refund if the item does not meet the return requirements.
At mrsippy, we strive to make your experience as smooth as possible, so don’t hesitate to reach out if you have any questions or concerns!